Customer Care

Philippine Airlines Customer Service Contact Address, Phone, Email Id

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We have all the contact details for Philippine Airlines right here on our website. You can find addresses, phone numbers, and email addresses for Philippine Airlines. Plus, we’ve also got a handy map so you can easily find your way.

Don’t spend hours online trying to track down the right person at Philippine Airlines. Let us do all the hard work for you! We’ve gathered all this information so you can easily get in touch with them and get the help you need. We also have shared Philippine Airlines Facebook, Twitter, and Instagram account links and many more.

Philippine Airlines Head Office

PNB Financial Center
Pres. Diosdado Macapagal Avenue
CCP Complex, Pasay City

Tel: (632) 777-5995

Twitter:

Philippine Airlines Reservation

(632) 855-8888 – Philippines

1-800-I-FLY-PAL or 1-800-4-359-725  – USA/Canada

1-300-888-PAL – Australia

Customer Service

3F Mezzanine PNB Financial Center
Pres. Diosdado Macapagal Avenue
CCP Complex, Pasay City

Tel : (632) 777-5939

Fax : (632) 777-5928

Email: onlinebooking@pal.com.ph or

wecare@pal.com.ph

Mabuhay Miles Service Center

2/F Power Realty Building (Across Anson’s Building)
1012 A. Arnaiz (Formerly Pasay Road)
1223 Makati City

mabuhaymiles@pal.com.ph

Manila – (632) 855-8888

USA/Canada – 1 (800) I FLY PAL or 1(800) 435-9725

Cebu – (6332) 340-0191

Baggage Assistance

Mezzanine Level, South Wing
NAIA Centennial Terminal 2
Old Mia Road, Pasay City 1300

Tel : (632) 851-3011;  832-2939

Fax : (632) 879-6028

e-mail : baggage_tracing@pal.com.ph

Refunds

5F PNB Financial Center
Pres. Diosdado Macapagal Avenue
CCP Complex, Pasay City

Tel : (632) 556-2809 or 777-4800 locals 5646 (Domestic) or 5645/5647 (International)

Fax : (632) 556-2595

Ninoy Aquino International Airport (NAIA) Location

NAIA 1 – Ninoy Aquino Avenue, Pasay City

NAIA Centennial Terminal 2 –  MIA Road, Pasay City

NAIA 3 – Andrews Avenue, Pasay City

International Offices

Australia

Tel :(612) 9279-2020/2228

Fax : (612) 9279-2228; 9279-2077

e-mail : cto@philippineairlines.com.au

France

Tel :(33) 1 53 437918

Fax : (33) 1 53 437919

e-mail : reservation@philippineairlines.com.fr

Germany

Tel :49 (089) 5525-3344

Fax : 49 (089) 5450-6855

e-mail : ResPRGer@aviareps.com

India

Tel :9124-4595300

Fax : 9124-4114196

e-mail : pal.sales@sticgroup.com

Japan

Tel :(81-3) 5157-4362

Fax : (81-3) 3581-3056

e-mail : tyorrpr@jp.philippineair.com

New Zealand

Tel :(649) 309-5806

Fax : (649) 368-7408

Thailand

Tel :(662) 02 – 1346835

Fax : (662) 02 – 1346836

Singapore

Tel :(65) 6336-1611

Fax : (65) 6336-9068

UK

Tel :44 (0) 1293 596-680

Fax : 44 (0) 1293 596-658

Vietnam

Tel :(848) 3848-9438

Fax : (848) 3848-9439

Book Philippine Airlines Flight

To book Philippine Airlines flight online click here

Flight Schedule

To check Philippine Airlines flight schedule online click here

Flight Status

To check Philippine Airlines flight status online click here

Baggage Information

Checked Baggage: Generally Business Class passengers are allowed to carry a weight of 30kg while Economy Class passengers can carry 15 kg. Hand Baggage should not exceed 7kg.

Philippine Airlines Destinations

Philippine Airlines flies to Bahrain, Doha, Abu Dhabi, Dubai, Delhi, Ho Chi Minh, Bangkok, Singapore, Kuala Lumpur, Hong Kong, Seoul, Tokyo, Jakarta, Xiamen, Cebu, Busan, Fukuoka, Osaka, Tokyo, Nagoya, Guam, Melbourne, Sydney, Honolulu, Vancouver, Las Vegas, San Francisco, Los Angeles and more.

Philippine Airlines

About Philippine Airlines

Philippine Airlines was founded in the year 1941 and is the national carrier of Philippines. The airline operates from its main hub at Mactan-Cebu International Airport and Ninoy Aquino International Airport. The airline flies to over 50 destinations. Philippine Airlines has been awarded a 3-star rating by Skytrax.

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