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Hainan Airlines Head Office
Hainan Airlines Co. Ltd.
HNA PLAZA,
No.7 Guoxing Road,
Haikou City, Hainan Province, 570203, P.R. China
Hainan Airlines Customer Service
+86-898-950712
+86-898-950718
Hainan Airlines Email
customerfeedback@hnair.com
webetservice@hnair.com
Baggage Help
+86-898-6575 6087
Complaints
+86-898-66709315
Fortune Wings Club
+86-898-950717
ffp@hnair.com
Cargo
+86-10-6450 1462
+86-10-6458 3949
+49-3023-639474 (Europe)
1-888-942-2746 (Canada)
International Support
Australia: 0061 2 8278 7400
Canada: 1-877-916-8999
India: +91- 33-40036088
Japan: +81-6-6447-7786
Russia: 810-800-8768-9999
Singapore: Tel: +65-6438 1161
Taiwan: +886-2-27132112
USA: 1-888-688-8813
UK: 00-800-8768-9999
UAE: +971-4-3595000
Book Hainan Airlines Flight
To book a Hainan Airlines flight online click here
Flight Schedule
To check Hainan Airlines flight schedule click here
Flight Status
To check Hainan Airlines flight status online click here
Baggage Information
Passengers are allowed to carry one cabin piece with weight not exceeding 10kg. Business Class passengers can carry 2 pieces of same weight. For checked baggage, Business Class passengers can carry two pieces with 32kg each. Economy Class passengers can carry two pieces with 23kg each.
Lounge
Hainan Airlines’ VIP Lounge is found at Beijing Capital International Airport.
Fortune Wings Club
Fortune Wings Club is the frequent flier program of Hainan Airlines. You earn miles every time you fly with Hainan Airlines or its partner airlines. You also earn reward miles on hotel booking, car rental, etc. In addition to that, members enjoy Lounge access and extra baggage allowance. To enrol with the Club click here
About Hainan Airlines
Hainan Airlines was founded in the year 1989 and operates from its main hubs at Haikou Meilan International Airport and Beijing Capital International Airport. It also has hubs at Xi’an Xianyang International Airport, Taiyuan Wusu Airport and Urumqi Diwopu International Airport. The airline flies to over 90 destinations worldwide and is ranked as a 5-star airline by reputed research consultancy Skytrax. Skytrax also recognised Hainan Airlines as the Best Airline in China. The airline also won the Passengers’ Airline Choice Awardfor service excellence repeatedly over 10 years. Hainan currently is the fourth largest in China.
Hainan Airlines Destinations: Hainan Airlines destinations include Beijing, Ningbo, Harbin, Xiamen, Shanghai, Shenzhen, Wenzhou, Kunming, Hangzhou, Wuhan, Nanjing, Berlin, Guangzhou, Hangzhou, Changsha, Wuhai, Phuket, Dalian, Dubai, Budapest, Cairo, Brussels, Zurich, Khartoum, Toronto, Bangkok, Colombo, Singapore, Sydney, Jakarta, Busan, Calcutta, Irkutsk and more.
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