Customer Care

Garuda Indonesia Airline Customer Service Phone Number, Email Id

Do you need to contact Garuda Indonesia?

We have all the contact details for Garuda Indonesia right here on our website. You can find addresses, phone numbers, and email addresses for Garuda Indonesia. Plus, we’ve also got a handy map so you can easily find your way.

Don’t spend hours online trying to track down the right person at Garuda Indonesia. Let us do all the hard work for you! We’ve gathered all this information so you can easily get in touch with them and get the help you need. We also have shared Garuda Indonesia’s Facebook, Twitter, and Instagram account links and many more.

Twitter:

Garuda Indonesia Head Office

Garuda Indonesia Building Jl.
Medan Merdeka Selatan
No. 13 Jakarta, 10110 Indonesia

Garuda Indonesia Customer Service

0 804 1 807 807

or 62 21 2351-9999

Email Garuda Indonesia

To email Garuda Indonesia click here

Garuda Indonesia Offices

Germany: (49-61-5) 206024

Italy: (39-06) 42013289

Netherlands: (31-20) 550 2600

UK: (44-20) 74678661

Saudi Arabia

Dammam (966-3) 864 4527/ 5638/ 8847

Jeddah (96-62) 665 6121/ 665 8730

Riyadh (96-61) 216 0855/56

Qatar: (974) 4622122

UAE

Abu Dhabi (971-2) 633 8700

Dubai (971-2) 3976161

Muscat (968-2) 470 2820

China

(86-10) 58797699

(86-21) 5239 1000 Ext 188/189

Hong Kong: (85-2) 2840 0000

Japan

Nagoya (81-52) 222 4771

Osaka (81-6) 6635 3222

Tokyo (81-3) 3240 6161

Korea: (82-2) 773 2092/5

Taiwan: (88-62) 2507 3037

Malaysia: (603) 2162 2811

Singapore: (65) 62502888

Thailand: (66-2) 285 6470

Philippines: (63-2) 5238581-88

Vietnam: (84-8) 87300 5858 / 7305 5888

New Zealand: (64-9) 366 1855

Australia

Adelaide (61-08) 82312636

Brisbane 1300365330

(61-07) 38350400

Melbourne (61-3) 8663 0222/ 0297

Perth 1300 365 331

Sydney 1300 365 331 /(61-2) 9334 9944

Canada

(416) 9243175

(604) 6897479

USA

California (818) 9907083

Chicago (312) 3290053

Houston (713) 8771942

New York (212) 2790756

Flight Status

To check Garuda Indonesia flight status online click here

Flight Schedule

To check flight schedule online click here

Web Check-in

To check-in online click here

Trace Lost Baggage

To trace lost baggage click here

Baggage Information

For checked baggage, Economy Class passengers can carry 20kg while Executive Class passengers can carry up to 30kg. For cabin baggage, passengers are allowed to carry one baggage, weight not exceeding 7kg and 115 linear cm. Visit the website for more details.

Garuda Indonesia Airline Customer Service

About Garuda Indonesia Airline

Garuda Indonesia was founded in the year 1949 and is the national carrier of Indonesia. The airline flies to over 45 destinations, including the Middle East and Australia. Garuda Indonesia operates from its main hubs at Soekarno-Hatta International Airport, Ngurah Rai International Airport and Sultan Hasanuddin International Airport. Garuda Indonesia was named as the World’s Most Improved Airline by Skytrax during 2010 World Airline Awards. The airline further won Indonesia Best Brand Award – Best Brand Platinum 2010. Skytrax has given the airline a 4-star ranking.

Garuda Indonesia destinations include Bangkok, Hong Kong, Kuala Lumpur, Singapore, Tokyo, Nagoya, Osaka, Seoul, Guangzhou (Canton), Beijing, Shanghai, Melbourne, Perth, Sydney, Jeddah, Riyadh, Dammam, Dubai, Amsterdam, Banda Aceh, Medan, Pekan Baru, Batam, Padang, Palembang, Palu, Jakarta, Ampenan, Kupang, Kendari, Biak, Ternate, Solo, Jambi, Malang and more.

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