Customer Care

EVA Airways Customer Service Phone Number, Email Id, Contact Address

Do you need to contact EVA Airways?

We have all the contact details for EVA Airways right here on our website. You can find addresses, phone numbers, and email addresses for EVA Airways. Plus, we’ve also got a handy map so you can easily find your way.

Don’t spend hours online trying to track down the right person at EVA Airways. Let us do all the hard work for you! We’ve gathered all this information so you can easily get in touch with them and get the help you need. We also have shared EVA Airways Facebook, Twitter, and Instagram account links and many more.

EVA Airways Head Office

376, Sec. 1, Hsin-nan Rd.
Luchu, Taoyuan Hsien
338 Taiwan
Phone -3-351-5151


EVA Airways Customer Service

Phone: 0800-098-666 (Taiwan only)

Phone: +886-2-25011999

International Support

Australia: +61-2-9267 8872

China: 400-886-5889 or +86-21-38613999

France: +33-1-41439111

Germany: +49-69-929-1090

Hong Kong: +852-28109251

India: +91-44-25342261

Japan: +81-3-5798-2811

Malaysia: +60-3-21622981

New Zealand: +64-9-3588300

S.Korea: +82-2-756-0015

Singapore: +65-62261533

UK: +44-20-7380-8300

Evergreen Club Contact

886-2-25017899 (Taiwan)

66-2-2696288 (Bangkok)

852-28109010 (Hong Kong)

81-3-57982811 (Japan)

1-310-3626600 (Los Angeles)

1-201-6264043 (New York)

1-416-5988808 (Toronto)

44-207-3808323 (London)

61-2-92678871/72 (Australia)

64-9-3588300 (New Zealand)

49-69-929109-0/-12 (Germany)

Eva Airways Schedule

To check EVA schedule online click here

EVA Airways Flight Status

To check EVA flight status click here

Baggage Information

Generally, Economy Class passengers are allowed to carry 1 checked bag with max 23kg weight. Business Class passengers can carry up to 32 kg. As for cabin baggage, passengers are allowed to carry one hand bag with max 7kg weight.

Trace Lost Baggage

To trace lost baggage click here

Evergreen Club

Frequent fliers and members of Evergreen Club can earn reward miles every time they fly with EVA Airways or its partner airlines. One can also earn miles by booking hotels and renting cars.

EVA Airways Customer Service

About EVA Airways

EVA Airways was founded in the year 1989. It is the second largest airline in Taiwan and is managed by the Evergreen International Corporation. The airline flies to over 40 destinations. The airline has its headquarters in Luzhu, Taoyuan County. EVA also has cargo operations in Europe, Asia, and North America. Skytrax has ranked EVA Airways a 4 star airline.

EVA Airways Destinations: EVA Airways destinations include Taipei, Beijing, Dalian, Jinan, Chengdu, Qingdao, Shanghai, Shenzhen, Taichung, Xiamen, Hong Kong, Macau, Tokyo, Osaka, Fukuoka, Singapore, Bangkok, Jakarta, Manila, Hanoi, Seoul, San Francisco, Los Angeles, Vancouver, Toronto, Seattle, Newark, Paris, Amsterdam, London, Vienna, Brisbane and more.

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