Customer Care

AirAsia Customer Service Phone Number, Email Id, Office Address

Do you need to contact AirAsia?

We have all the contact details for AirAsia right here on our website. You can find addresses, phone numbers, and email addresses for AirAsia. Plus, we’ve also got a handy map so you can easily find your way.

Don’t spend hours online trying to track down the right person at AirAsia. Let us do all the hard work for you! We’ve gathered all this information so you can easily get in touch with them and get the help you need. We also have shared AirAsia Facebook, Twitter, and Instagram account links and many more.

AirAsia Customer Care Numbers

Malaysia: +603 2171 9333 or  600 85 9999

Indonesia: +62 21 2927 0999

Thailand: +66 2 515 9999

Singapore: +65 630 77688

China: +86 20 2281 7666

Taiwan: 008 0185 3031 (toll free)

Macau: 080 0912

Hong Kong: +852 3112 3222

United Kingdom: 0845 605 3333

Australia: 1300 760 330

India: 1860 500 8000

South Korea: 00798 1420 69940

France: +33(0)1 7048 0722

Myanmar: +95 1 251885/6

Vietnam: +84-8-3838 9811 /3838 9812

Japan: 0120 963 516

New Zealand: 0800 45 25 66


AirAsia Head Office Address

AirAsia Berhad
LCC Terminal. Jalan KLIA S3,
Southern Support Zone, KLIA Sepang,
Selangor Darul Ehsan 64000 Malaysia

AirAsia Email Id

For queries on AirAsia services email

Flight Schedules

To check AirAsia flight schedules from the official website.


With AirAsia, you will need to only pay for the weight you’re carrying. To check baggage fee schedules.

To track your delayed baggage online

For missing Baggage Enquiries contact the following numbers

Kuala Lumpur Central Baggage Tracing Office: +603 8777 6604

Bangkok Central Baggage Tracing Office: +662 134 3511

Jakarta Central Baggage Tracing Office: +621 5591 6126

AirAsia Cargo

AirAsia cargo has economical pricing and extends to over 13 countries, 56 destinations. For contact details of AirAsia cargo offices at your city click here.

AirAsia Online Portal (Hotels, Holidays)

To book a hotel or other travel services offered by AirAsia visit the website The online portal has over 10,000 tours and activities and unique holiday packages besides car rental services and transfers.

Official Website


About AirAsia

AirAsia is a Malaysian Budget Airline which was founded in the year 1993. This airline was established with the dream of making flying possible for everyone. AirAsia operates from it’s main hub at Kuala Lampur International Airport. This airline currently flies to 400 destinations in 25 countries like Australia, New Zealand, China, India, United Kingdom, South Korea and Sri Lanka. AirAsia vision is to be the ‘Largest Low Cost Airline in Asia’ and serving the 3 billion people.

AirAsia has the world’s lowest operating costs at $0.035/seat-kilometer in 2010 and it the first airline in the region to implement fully ticket less air travel system. AirAsia has received many awards like Masterclass Global CEO of the Year Award in 2010, TTG Travel Awards in year 2009, Best Asian Low Cost Carrier by TTG Travel Awards in 2008. For more information and queries on ticket order, missing baggage & other you can contact the AirAsia customer care representative using phone number & email id.

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