Covid-19: A North West hospital shuts down its outpatient department
As a result, Lifeline is pleading with members of the public to help keep the phone lines open as there has been a rise in the demand for counselling as a nervous population seeks emotional and mental support.
“We have seen a steady increase in call volumes since the start of the lockdown. We have 40 counsellors manning the phones,” counselling consultant Glynis Depper said in a statement on Monday.
“Calls are rerouted to their homes in order to continue within the lockdown protocols. As always, we are privileged to be a source of comfort and compassion to those in need – particularly during this unprecedented and critical time,” Depper added.
Due to administration costs amounting to approximately R50 per call, Lifeline is appealing to the public for donations so that it can continue performing its duties as an essential service.
READ | Another Cape Town school hit by positive cases during prep week
“It is recognised internationally that the mental, emotional and psychological impact of this pandemic is likely to be as severe as the health and economic consequences.
“Lifeline is the leading provider and longest running counselling services in this field and is appealing for your help,” it said.